LOCAL SERVICE BUSINESS OS
You do the work.
The system handles the office.
Xenco Labs installs a connected service-business operating system around the owner: AI phone answering, estimates, appointments, contracts, field workflows, CRM, documentation, invoices, payments and follow-up — as one managed system.
Built for owner-operated service businesses and small field teams that need growth without adding office overhead.
One customer journey
From first call to paid invoice
One operating layer
Website + voice + CRM + field workflow
One owner focus
Show up, sell the right work, do the job
THE PROBLEM
The owner is usually the technician, estimator, scheduler, salesperson and collections department.
Local service businesses rarely lose because the owner cannot do the work. They lose because calls arrive while the owner is on a ladder, estimates sit unfinished at night, unsigned quotes are never followed up, and completed jobs wait days for an invoice. We remove that administrative drag.
Missed calls
A knowledgeable AI receptionist can answer routine questions and book against live availability.
Slow estimates
Customers can price common work immediately, while the owner retains final field verification.
Paperwork after hours
Approved scope flows into contracts, job tasks, completion records and invoicing.
Leads that disappear
CRM and nurture workflows keep quote follow-up from depending on memory.
THE OPERATING LOOP
From first contact to money in the bank.
The system is designed around the way a small service company actually works — not around a collection of disconnected SaaS subscriptions.
Lead arrives
Phone or web. The customer gets an answer instead of voicemail.
Estimate
A rules-based calculator produces a written estimate from your real rate card.
Book
Customers schedule the right appointment against live calendar availability.
Verify
You confirm measurements, conditions, scope and pricing from the field.
Contract
The approved scope becomes an e-signable agreement with your terms and disclosures.
Do the job
The signed scope creates the job checklist so the field work matches what was sold.
Document
Before-and-after media creates a job record and reduces disputes.
Invoice + collect
Completion generates the final invoice and payment flow automatically.
LIVE REFERENCE BUILD
Sonoma Wash Co. started with a pressure washer. We built the rest of the business around it.
The live implementation combines a local-search site, published pricing, instant estimates, appointment booking, an AI receptionist, owner quote verification, e-sign agreements, field tasks, before-and-after documentation, invoicing, Stripe payments, recurring-service controls and marketing follow-up.
Est. 2026 · Sonoma Valley
Your property is wearing a year of weather. We'll get it off.
Soft-wash and pressure-wash service for estates, vacation rentals, and businesses across Sonoma Valley.
Live production business
Sonoma Valley · launched 2026
WHAT IS INCLUDED
Not a website project. A working business system.
We configure the operating flow around your services, pricing logic, territory, appointment model and field process. Third-party usage fees and payment processing remain transparent rather than being buried inside the platform fee.
STANDARD BUILD
$14,500
setup · from $995/month managed
Typical implementation target: 2–4 weeks after intake, subject to service complexity, integrations and approval turnaround.
Conversion-focused branded website
Service catalog and configurable rate-card estimator
Written estimate / PDF delivery workflow
AI phone receptionist trained on approved business knowledge
Appointment scheduling and calendar availability
Owner/admin quote verification
Proposal, contract and e-sign workflow
Scope-derived field task checklist
Before-and-after photo documentation
Customer account portal
Recurring-service / subscription controls
Final invoicing and Stripe payment collection
CRM lead and customer records
Abandoned quote and unsigned-proposal follow-up
Mautic nurture and customer campaigns
Analytics, conversion tracking and managed updates
FOUNDING PROGRAM
A lower entry point for the first productized deployments.
We are opening a limited founding cohort while we turn the Sonoma Wash Co. reference architecture into repeatable vertical templates.
FOUNDING COHORT · LIMITED
$10,000
setup + $750/month
For qualified owner-operated businesses that fit the current field-service architecture and agree to a tightly scoped implementation.
BRAND LAUNCH ADD-ON
From $3,500
name · domain · logo · visual identity
For businesses starting from zero. Can include naming, domain direction, logo system, core brand kit and field/vehicle identity guidance.
WHO IT FITS
Start where the workflow is repeatable.
The first deployments focus on local and field-service businesses where the owner or a small crew sells measurable field work, documents completion and collects after service. More regulated trades can use the same architecture with additional workflow design.
AI receptionist
Answers from your approved knowledge, qualifies the request and books the appropriate appointment.
Local growth foundation
Service pages, local landing pages, technical SEO, structured data and the content architecture for organic acquisition.
Follow-up without an office manager
Quote nurture, customer updates, recurring-service reminders and campaign automation run from the CRM.
Owner remains in control
Automations prepare and move the work; the business owner retains approval where pricing, scope and customer commitments matter.
Stop building the office around yourself.
Bring us your services, pricing, territory and workflow. We will show you what can be standardized, automated and turned into a business that is easier to operate and easier to grow.
Book a Build Consultation